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Return and Exchange

RETURN

At The Design Closets, we seek to ensure you are satisfied with your purchase.
Customer are allow to do an exchange if purchased the wrong sizing.

• Exchange will be conducted if sizes still available.
• Exchange can be done within the design & different colour.
• Exchange cannot be done with different design.
• Returns doesn't apply to promotional item or purchases done via store credits.
• Item/s must be returned, unworn; unwashed and in brand new condition.
• All returns must be done within 10 days upon dispatch.
• All returns has to be done via Sing post register mail or Courier (Trackable mail). We will not be liable for any lost returns via normal postage.
• Customer will be fully responsible for the postage charges involved in the exchange
• All items will be inspected upon return. We reserve the rights to reject any returns that are found to be not suitable for return (eg. Washed) 

Please email our Customer Care Team at thedesignclosets@gmail.com to request for returns. We reserve the rights to reject any returns without arrangement done. 

DEFECTIVE/ INCORRECT ITEM RECEIVED 

Please email our Customer Care Team at thedesignclosets@gmail.com about it and we will get back to you as soon as we can.

Please include a photo of the defected area as well as your order number.

The Design Closets will reimburse postage incurred for defected/incorrect item(s) sent to you. 

Item/s must be returned, unworn; unwashed and in brand new condition.
Exchanges must be done within 10 days upon dispatch. 

All exchanges will be done via mailing only.
A full refund will be done only if the item/s you purchased is/are out of stock.

Please email our Customer Care Team at thedesignclosets@gmail.com to request for returns. We reserve the rights to reject any returns without arrangement done.

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